Privacy Policy

Thank you for visiting our website! Data protection is a matter of trust, and your trust is important to us.

Thus, the protection of personal data is of paramount importance to us. That’s why we want to take this opportunity to inform you of the personal data that we collect when you visit our website, the purposes for which the data are used and to whom we might make the data available.

We declare our compliance with the statutory provisions on data protection and data security. Furthermore, any data will be used solely for the purposes specified below and measures will be taken to uphold data security by ensuring that data are used properly and not made accessible to unauthorised parties. Contractors, service providers and their employees are obliged to maintain confidentiality and secrecy regarding the data disclosed by us, unless there is a legally justifiable reason for transferring or disclosing the data entrusted or made accessible.

The present Privacy Policy applies to the controller’s website, which can be accessed at the domain https://www.manner.com and the various subdomains (hereinafter referred to as “our websites”). We reserve the right to make amendments to this Privacy Policy with effect for the future, in particular in the event of further improvements to the website, the use of new technologies or changes to the legal grounds or the relevant case law.

You can print or save this Privacy Policy simply by making use of your browser’s standard functions. We recommend that you attach a printout of this Privacy Policy to your documents.

Gender disclaimer

For reasons of better readability, the masculine form is used for personal names and nouns on this website. Corresponding terms apply to all genders for the purposes of equal treatment. The abbreviated wording is intended solely to improve readability and does not imply any judgement at all.

Name and address of the controller

Pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR), the controller is:

Josef Manner & Comp AG
Wilhelminenstrasse 6
A – 1170 Vienna
Phone: +43 1 488 22-0
Fax: +43 1 486 21 55
Website: josef.manner.com
Email: team@manner.com

Point of contact for data protection enquiries

Josef Manner & Comp AG
Wilhelminenstrasse 6
A – 1170 Vienna
Phone: +43 1 488 22-0
Fax: +43 1 486 21 55
Website: josef.manner.com

Email: datenschutz@manner.com

General information on data processing

Scope of personal data processing

Personal data means any information relating to an identified or identifiable natural person. We generally only collect and use our users’ personal data to the extent necessary to provide a functional website and to display and present our content and services. Only after the user has given their consent will their personal data be collected and used. However, this does not apply in cases where prior consent cannot be obtained and the processing of the data is permitted by law.

Legal grounds for the collection and processing of your personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 (1) (a) GDPR serves as the legal basis for personal data processing.

If the processing of personal data is necessary for the performance of a contract to which the data subject is party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to any processing operations required to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which the controller is subject, Art. 6 (1) (c) GDPR serves as the legal basis.

In the event that fundamental interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of the controller or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 (1) (f) GDPR serves as the legal basis for the processing.

Data deletion and duration of storage

As soon as the purpose of storage no longer applies, the personal data of the data subject will be deleted or rendered unavailable. Furthermore, data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. Data will also be deleted or rendered unavailable if a duration of storage prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

Hosting of the website and generation of log files

When accessing and using our website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file. When using our website, we collect the following data, which we need for technical reasons in order to display our website to you and to ensure stability and security:

Information about the browser type and version used
The user’s operating system
The user’s internet service provider
The user’s IP address
Date and time of access
Websites from which the user’s operating system accesses our website
Websites that are accessed by the user’s operating system via our website

This data is also stored in the log files of our system. This does not apply to the user’s IP address or other data that would allow the data to be assigned to a specific user. We do not store this data together with other personal data of the user.

Legal grounds for personal data processing

Art. 6 (1) (f) GDPR serves as the legal basis for the aforementioned data processing. The processing of the aforementioned data is necessary within the scope of providing a website and thus serves to preserve a legitimate interest of our company.

Duration of storage

The temporary storage of the IP address by the system is necessary to enable the website to be provided to the user’s computer. To this end, the user’s IP address must remain stored for the duration of the session.

Use of cookies

Our website uses cookies. Cookies are small text files that are stored locally in the cache of the browser used. As soon as a user accesses our website, a cookie is stored on the user’s operating system. This cookie includes a distinctive string of characters that enables the browser to be uniquely identified when the website is accessed again. Cookies do not become part of the PC system, cannot execute programmes and do not contain viruses.

We use cookies to make our website more user-friendly. Some elements of our website require the accessing browser to be identified even after a page change. The use of cookies can be technically necessary or implemented for other purposes.

We use various cookies on our websites, the type and function of which differ.

Session cookies and persistent cookies

Session cookies are a type of cookie that is deleted as soon as the user closes the browser after their current session.

Persistent cookies are stored on the user’s device in order to provide login information, settings or preferences the next time the user visits the website. They are designed to enable a more convenient and faster use of the website. The duration for which these cookies are stored is limited, after which they are automatically deleted. Please note that the duration of storage may vary from cookie to cookie. You have the option of prematurely deleting these cookies from your system by using your browser’s standard functions.

Essential cookies

We use essential cookies on our website. These are intended to ensure the proper functioning of the website by enabling basic functions such as page navigation and access to the website. The user data collected by essential cookies will not be processed to create user profiles. We use so-called session cookies that store a session ID that allows various requests from your browser to be assigned to the shared session. Some elements of our website require the accessing browser to be identified even after a page change.

Our website cannot function correctly without these cookies. Art. 6 (1) (f) GDPR is the legal basis for this processing.

Non-essential cookies

These cookies serve to make the use of the website more efficient and attractive. They are not required in order to use the basic functions of our website. Pursuant to Art. 6 (1) (a) GDPR, your consent is the legal basis for this processing. Non-essential cookies are automatically deleted after a specific period of time, which may vary depending on the cookie.

Performance cookies

Performance cookies help website operators understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies

Marketing cookies from third-party providers enable various offers to be displayed that match your interests. These cookies are designed to record the web activities of users over a longer period of time. You may recognise these cookies on different devices you use.

Duration of storage

Once the data transmitted to us by the cookies is no longer required to fulfil the purposes described above, this information will be deleted, especially if the cookies are deactivated. Further storage may take place in individual cases if this is required by law.

Legal grounds for personal data processing

Our legitimate interest in the processing of personal data pursuant to Art. 6 (1) (f) GDPR forms the legal basis for the processing of so-called essential cookies. We need your consent for non-essential cookies or so-called third-party cookies. If you have given us your consent to the use of cookies in response to a notice (“cookie banner”) provided by us on the website, the lawfulness of the use is additionally governed by Art. 6 (1) (a) GDPR. You can withdraw this consent for future effect at any time by deactivating cookies in your browser settings.

Information on browser settings configuration

You can manage your cookie settings by using the configuration options concerning your browser settings listed below.

Most browsers are preconfigured to accept cookies automatically. You can completely deactivate or restrict the transmission of cookies by changing the settings in your browser. Previously saved cookies can be deleted at any time. This can also be carried out automatically. However, we would like to point out that you may no longer be able to use all the functions of our website to their full extent if you have deactivated cookies in your browser settings for our website. You can also delete cookies previously stored in your browser or view the duration of storage in the settings of your browser. In addition, it is possible to programme your browser to notify you before cookies are stored. Since the various browsers differ in their respective functionalities, we kindly ask you to use the respective help menu of your browser for the configuration options.

Contact form

Scope of personal data processing

You will find contact forms on our websites that can be used to contact us electronically. When a user makes use of this option, the data entered in the input screen are transmitted to us and stored. The following may be collected using the contact forms:

Title*
Name*
Address*
Telephone number*
Date of birth
Details of the enquiry*
Product details

The provision of this information is voluntary and initiated by you. If you provide data for contact purposes, we will use these channels to get in touch with you in accordance with your request. During the sending process, your consent will be obtained for the use of your data and you will be referred to this Privacy Policy.

Purpose of data processing

The purpose of data processing is to provide the option of contacting us via the contact form.

Duration of storage

The data will be deleted as soon as the purpose of processing has been achieved and no other legal retention period applies. The conversation is considered to be over when it becomes clear from the circumstances that the matter in question has been conclusively clarified. In this regard, no data will be passed on to third parties without your consent.

Legal grounds for personal data processing

Provided the user has given consent, the legal basis for data processing is Art. 6 (1) (a) GDPR.

The legal grounds for the processing of data transmitted during the sending of an email is Art. 6 (1) (f) GDPR.

If the email contact is intended to conclude a contract, the legal grounds for data processing are set out in Art. 6 (1) (b) GDPR.

Email contact

Scope of personal data processing

It is also possible to contact us via the email address provided. In this case, the user’s personal data transmitted along with the email will be stored. The data will be used solely for processing your request or for the purpose of contacting you.

Purpose of data processing

The purpose of data processing is to provide the option of contacting us via the contact form or email.

Duration of storage

The data will be deleted as soon as the purpose of processing has been achieved and no other legal retention period applies. The conversation is considered to be over when it becomes clear from the circumstances that the matter in question has been conclusively clarified. In this regard, no data will be passed on to third parties without your consent.

Legal grounds for personal data processing

The legal grounds for the processing of data transmitted during the sending of an email is Art. 6 (1) (f) GDPR.

If the email contact is intended to conclude a contract, the legal grounds for data processing are set out in Art. 6 (1) (b) GDPR.

Newsletter

Scope of personal data processing and specification of the double opt-in procedure.

Our website offers the opportunity to sign up to a free newsletter. When subscribing to our newsletter, your email address, first name and surname from the input mask are transmitted to us. The subscription to our email newsletter is based on a double opt-in procedure. We will subsequently send you a confirmation email to the email address you provided, in which we ask you to reconfirm your subscription to the newsletter. By clicking on the attached confirmation link, you will be able to finalise the subscription to the newsletter. By using the double opt-in procedure, we can make sure that this is your email address and that you wish to receive our email newsletter.

Upon the time of subscription, the following data are also processed:

IP address
Date / time of newsletter subscription
Time of confirmation via the confirmation link

Should no confirmation be received within 24 hours, the information transmitted to us will be blocked and automatically deleted after one month at the latest.

Purpose of data processing

The purpose of collecting the user’s email address when registering for the newsletter is to enable the delivery of the newsletter. The gathering of other personal data as part of the registration process is intended to prevent misuse of the services or the email address used. The newsletter is issued once a month.

Duration of storage

The data will be deleted once it is no longer required to fulfil the purpose for which it was collected. The user’s email address is consequently stored for as long as the subscription to the newsletter is active.

Should the confirmation link not be confirmed within 24 hours, the transmitted information will be blocked and automatically deleted after one month at the latest.

Legal grounds for personal data processing

Provided the user has given consent, the legal basis for data processing after registering to receive the newsletter is Art. 6 (1) (a) GDPR.

Revocation of consent

You may revoke your consent to the processing of your email address for the receipt of the newsletter at any time by clicking directly on the “unsubscribe link” included in the newsletter. This does not affect the legitimacy of the processing carried out on the basis of your consent up to the point of revocation.

Use of web analytics tools

In an effort to make our website as enjoyable and convenient as possible for you as a user, we employ the services of external service providers in some cases. Subsequently, we will provide you with information about the implementation and utilisation of services and functions in order to enable you to exercise your rights with the service providers, if necessary.

Our website uses features of web analytics services provided you have given your consent in the cookie banner. For this purpose, cookies are used to analyse the use of the website by its users. The information collected in this way is transferred to the provider’s server and stored there.

The use of performance and marketing cookies requires your consent in accordance with Art. 6 (1) (a) GDPR. Upon first accessing our website, a cookie banner is displayed where you can give your express consent to the use of performance and marketing cookies.

Web analytics tool “Google Analytics”

Scope of personal data processing

This website uses Google Analytics, an open source software for the statistical analysis of visitor numbers. Google Analytics uses cookies which are intended to analyse your use of the website. The use of these cookies generates information about the use of the website, which is then transmitted to a server and stored there. Any IP addresses collected are masked before being used to analyse user behaviour. The last octet (8 bits) of IPv4 addresses and the last 80 bits of IPv6 addresses are truncated, thereby anonymising the IP address. This is done shortly after they have been sent to Google Analytics. This means that the full IP address is never stored locally. Geographical parameters are later derived from truncated IP addresses.

Purpose of data processing

Processing personal data of our users enables us to create an analysis of our users’ surfing behaviour. We use the assessments created by Google Analytics to compile reports on website activity that in turn enable us to constantly improve our website and adapt it to the needs of our users.

Duration of storage

The duration of storage for data in Google Analytics is set at 2 years. The cookies stored are valid for up to 2 years.

Legal grounds for personal data processing

Your express consent pursuant to Art. 6 (1) (a) GDPR forms the legal grounds for this use. You can withdraw this consent for future effect at any time by deactivating cookies in your browser settings.

Google Tag Manager

Scope of personal data processing

Meta data on embedded scripts, IP address, usage statistics.

Purpose of data processing

Management and implementation of tracking and analytics tools.

Duration of storage

No personal data are stored by the Tag Manager itself.

Legal grounds for personal data processing

Your express consent pursuant to Art. 6 (1) (a) GDPR forms the legal grounds for this use. You can withdraw this consent for future effect at any time by deactivating cookies in your browser settings.

Meta Pixel

Scope of personal data processing

IP address, cookie IDs, usage data, interactions with adverts.

Recipient of transmission: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Purpose of data processing

Evaluating the efficacy of Facebook adverts and analysing target groups.

Duration of storage

90 days at the most.

Legal grounds for personal data processing

Your express consent pursuant to Art. 6 (1) (a) GDPR forms the legal grounds for this use. You can withdraw this consent with effect for the future at any time by deactivating cookies in your browser settings.

Pinterest tag

Scope of personal data processing

Cookie IDs, IP address, interactions with adverts and website visits.

Recipient of transmission: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.

Purpose of data processing

Analysis of Pinterest campaigns and collection of conversion data.

Duration of storage

180 days at the most.

Legal grounds for personal data processing

Your express consent pursuant to Art. 6 (1) (a) GDPR forms the legal grounds for this use. You can withdraw this consent with effect for the future at any time by deactivating cookies in your browser settings.

Algolia

Scope of personal data processing

Search requests, IP addresses, user behaviour during search.

Application ID
Name of index
Truncated IP address for successful calls; complete IP address for failed calls
User agent
Query details
Filters used
Analytics tags
Concealed API key
Returned object IDs

Recipient of transmission: Algolia Inc., 589 Howard Street, San Francisco, CA 94105, USA

Purpose of data processing

Availability of a fast and relevant search bar on the website.

Duration of storage

90 days at the most.

Legal grounds for personal data processing

Your express consent pursuant to Art. 6 (1) (a) GDPR forms the legal grounds for this use. You can withdraw this consent with effect for the future at any time by deactivating cookies in your browser settings.

Google Maps

Our website also uses the “Google Maps” service from Google to display maps or map sections and consequently enables you to comfortably use the map feature on our website. Google Maps is run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.

In an effort to increase the security of your data when you visit our website, any plugins are integrated using the so-called “2-click solution” or “Shariff solution”. This ensures that you are not connected to the provider’s servers straight away when you access a page on our website that contains such plugins. Only when you activate the plugin (by clicking on it) and thus give your consent to data transmission will your browser establish a direct connection to the provider’s servers. The provider then transmits the content of the plugin directly to your browser where it is integrated into the page.

Only by clicking on the Google map on our website will Google receive the information that you have accessed the corresponding subpage of our website. In addition, the access data mentioned under the section “Hosting of the website and generation of log files” is transmitted to Google. This applies regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. Should you prefer not to be associated with your Google profile, you will need to log out of your Google profile before clicking on the map.

Scope of personal data processing

Search requests, IP addresses, user behaviour during search.

Purpose of data processing

Providing map functionalities and displaying geographical information.

Duration of storage

90 days at the most.

Legal grounds for personal data processing

Your express consent pursuant to Art. 6 (1) (a) GDPR forms the legal grounds for this use. You can withdraw this consent with effect for the future at any time by deactivating cookies in your browser settings.

Rights of the data subject

Whenever your personal data is processed, you are a data subject within the meaning of the GDPR and are entitled to the rights listed below in relation to the controller.

Right of access (Art. 15 GDPR);
Right to rectification (Art. 16 GDPR);
Right to erasure (Art. 17 GDPR);
Right to restriction of processing (Art. 18 GDPR);
Right to data portability (Art. 20 GDPR);
Right to object (Art. 21 GDPR);

If you receive our newsletter, you have the right to withdraw your consent for receiving it without affecting the legitimacy of processing carried out on the basis of your consent before its withdrawal.

Right to file a complaint with a supervisory authority

Irrespective of any other administrative or judicial remedy, you have the right to file a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the location of the alleged infringement, if you believe that the processing of your personal data violates the GDPR.

The supervisory authority with which the complaint has been filed will inform the data subject of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

You may file a complaint with the competent supervisory authority if you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way.

In Austria, this is the Data Protection Authority located in the Barichgasse 40-42 in 1030 Vienna (Phone: +43 1 52 152-0, Email: dsb@dsb.gv.at, Website: https://www.dsb.gv.at/).

Hyperlinks to third-party websites

On our websites we use so-called hyperlinks to the websites of other providers. When these hyperlinks are activated, you are forwarded from one of our websites directly to the website(s) of other providers. You will recognise this by the change of URL, among other things. We will not assume any responsibility for the confidential handling of your data on the websites of third parties, as we have no influence on whether these companies comply with data protection regulations. Please consult these websites directly for information on how these companies handle your personal data.

Data security

We are committed to protecting your privacy and treating your personal data with confidentiality. In order to prevent manipulation, loss or misuse of your data stored by us, we have implemented extensive technical and organisational security measures, which are regularly reviewed and adapted to technological progress.

However, we must point out that due to the structure of the internet, it is possible that the rules of data protection and the above-mentioned security measures may not be observed by other persons or institutions outside our scope of responsibility. In particular, data which are disclosed without encryption – e.g. by email – can be read by third parties. We have no technical control over this. It lies within the responsibility of the user to protect the data they provide against misuse by means of encryption or in any other way.

Amendments to this Privacy Policy

As we continue to develop our apps and services, websites, newsletters and the content and services we offer, it may become necessary to amend this Privacy Policy. Josef Manner & Comp AG reserves the right to change the Privacy Policy at any time with effect for the future. The current version is available at https://josef.manner.com/de/impressum. We recommend that you review the current Privacy Policy from time to time.

Vienna, 3 March 2025