Product complaint

In terms of quality, we adhere to the strict regulations of the IFS Food Standard. Even so we cannot completely eliminate product deficiencies. Your input helps us determine the reason for the product's deviation from its expected quality.


Enter a product name and select from the list. (e.g. Manner...)

The batch number looks similar to this:

The EAN-Code looks similar to this:

A picture of the deficient product will help us determine the source of error.

Do you want to complain about a foreign object?

Please send us the foreign body found including the packaging to the following address:

Josef Manner & Comp. AG
z.Hd. Konsumentenservice
Wilhelminenstraße 6
1170 Wien

(For consignments from Austria, please post the parcel freight collect!)