Frequently asked questions
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We have put together some of the questions we are frequently asked together with their answers. Should your question remain unanswered, please get in touch with us using the contact form.
What makes Napoli Dragee Keksi unique?
The taste
The unique combination of chocolate and crunchy biscuit simply makes Dragee Keksi from Napoli the ideal chocolate snack.
The shape
The small chocolate crescents really are the best size - enjoy them either one-by-one or by the handfull. Thanks to their unique surface, they do not crumble nor melt.
The "If-only-I-could-stop" factor
Well, we all know that - once you have started... But isn't that exactly the reason we love Dragee Keksi from Napoli?
Since when have Napoli Dragee Keksi been around?
The classic, which people think has always been around, was created in 1974. In the tried and tested mix named "Classic" Napoli Dragee Keksi very successfully held its ground in the Austrian confectionery market.
For milk chocolate fans Napoli Dragee Keksi has been available also as packs of milk chocolate Keksi only since 2002.
Since 2009 limited editions are launched, labelled "Dragee Keksi of the Year" (2009: Strawberry, 2010: Banana, 2011: ? ;-) )
Which pack sizes are there?
The most common pack size of Napoli Dragee Keksi is the 175 g bag in the varieties, Classic, milk chocolate and Dragee Keksi of the Year. For a small snack in between meals or at the cinema, the 100 g pack is ideal.
How many Keksi are in a bag of Napoli Dragee Keksi?
Generally, of course, there are never enough! Joking aside, in terms of figures one Napoli Dragee Keksi weighs on average 2.7g, meaning that there is an average number of 65 Napoli Dragee Keksi per 175 g packet.
What is the ratio between plain Dragee Keksi and milk chocolate Kekis in the Classic variety?
Balanced - one Dragee Keksi with plain chocolate to one 1 Dragee Keksi with milk chocolate.
Who is the incomparable, unique appearance of the Napoli Dragee Keksi?
A special coating process together with a special biscuit shape results in the typically, wavy surface of the Dragee Keksi.
What exactly are "dragees“ and what happens in the coating process?
In large rotating coating tanks made from copper or stainless steel the coating mass (chocolate, sugar, etc) is constantly drizzled onto the core (nuts, biscuits, rum-corpus... ) and thereby coated. This is the reason for the most dragee products having a smooth, round surface. Chocolate buttons coated in sugar, peanuts coated in caramelised sugar, such as Casali Aschanti, but also with nuts coated with count as dragees.
Are colourings or preservatives used in the productin of Napoli Dragee Keksi?
No, the use of colourings and preservatives has always been rejected in the production of Napoli Dragee Keksi.
Are there packs of Napoli Dragee Keksi with just dark chocolate?
This idea was tried out in 2004, but unfortunately the demand was not satisfactory and so this variety was discontinued.
How should Napoli Dragee Keksi be best stored?
They should not be stored in temperatures higher than room temperature - that is not over 20 degree celsius. Avoid placing them in direct sunlight.
Are Napoli Dragee Keksi also suitable for vegetarians?
In Napoli Dragee Keksi there are small amounts of gelatine.
Can I order Napoli Dragee Keksi directly from you?
Unfortunately it is not possible to order Napoli Dragee Keksi products directly from us or from the Manner online shop. Napoli Dragee Keksi are sold only from shops as well as our Manner shops in Vienna (the shop on Stephansplatz and the shop at Vienna Schwechat airport), our factory outlets (17th district of Vienna, Wolkersdorf and Perg) and from our shop in Munich (Residenzstraße).
Since when has Napoli belonged to Manner?
Since 1970 the Napoli brand with its very successful product Napoli Dragee Keksi has been part of the Josef Manner & Comp AG.
Can I visit the Napoli factory?
Since 2005 the Josef Manner und Comp AG has been certified according the particularly strict quality standard "IFS" (International Food standard). This standard requires especially high safety and hygiene regulations. Unfortunately, therefore, we can offer no tours around our production plants.
